Your product will be dispatched within 3-5 working days of the payment being cleared. You can expect your product to reach you in 8 to 12 business days after the order is dispatched. Your good will be delivered to you via Australia Post eParcel Service with transit insurance. The relevant tracking information will be forwarded to your email id once the product is dispatched.
Express Shipping does not guarantee the product delivery within 1 or 2 days, there are external factors involved in a delay in transit. Express Delivery option on the website means that we will use Australia Posts express shipping option which 90% of the time delivers the shipment the next day, however, neither Australia Post or Australia Hoverboards take any guarantee of the next day delivery.